Oceanomad- Terms and Conditions

1. Introduction

Welcome to Oceanomad. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, you accept these Terms and Conditions. Do not continue to use Oceanomad if you do not agree to all the terms and conditions stated on this page.

2. Definitions

• "We," "Our," "Us" refers to Oceanomad.

• "You," "Your," "Customer" refers to the individual or entity accessing our website and/or purchasing products from us.

• "Website" refers to www.oceanomad.com.

3. Use of Website

• You must be at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.

• By using the website, you agree not to engage in activities that could harm the site or its users.

4. Orders and Payments

• All orders are subject to acceptance and availability.

• Prices for our products are subject to change without notice.

• Payment must be received in full before any products are dispatched.

5. Print on Demand

• As our products are made-to-order using a Print on Demand service, we do not hold inventory.

• Production times may vary; please refer to the product details for estimated delivery times.

6. Shipping and Delivery

• We ship worldwide. Shipping costs and times vary depending on the destination and will be calculated at checkout.

• Customs duties, taxes, and fees may apply for international orders and are the responsibility of the customer.

7. Returns and Refunds

• Due to the custom nature of Print on Demand, returns and exchanges are only accepted in cases of defect or error on our part.

• If you receive a defective or incorrect item, please contact us within 5 days of receipt to arrange a return or exchange.

• Refunds (if applicable) will be processed using the original method of payment.

8. Intellectual Property

• All content on the website, including but not limited to text, graphics, logos, images, and software, is our property or the property of our content suppliers and is protected by international copyright laws.

• You may not use any content from our site without our express written consent.

9. Privacy

• 9.2. Information We Collect

  • Personal Information: Name, email, address, phone number, payment details, account details, and purchase history.

  • Non-Personal Information: IP address, browser type, device type, pages visited, and usage data.

  9.3. How We Collect Information

  • Directly from You: When you register, place orders, or contact us.

  • Automatically: Through cookies and similar technologies.

  • From Third Parties: Payment processors and analytics services.

  9.4. Use of Information

  • Processing Orders: Managing and delivering orders.

  • Customer Support: Addressing inquiries and issues.

  • Marketing: Sending promotions (with your consent).

  • Improving Services: Enhancing user experience.

  • Legal Compliance: Meeting legal obligations.

  9.5. Disclosure of Information

  • Service Providers: For services like payment processing and shipping.

  • Legal Reasons: When required by law.

  • Business Transfers: In case of mergers or sales.

  9.6. International Transfers

  We may transfer your data internationally with appropriate safeguards, such as Standard Contractual Clauses.

  9.7. Data Security

  We use reasonable measures to protect your data, though no system is completely secure.

  9.8. Cookies

  We use cookies to improve your experience. You can manage cookies through your browser settings. See our Cookie Policy.

  9.9. Your Rights

  • Access and Correction: Request to view or correct your data by contacting us at privacy@oceanomadsurfculture.com.

  • Opt-Out: Unsubscribe from marketing emails via provided links or by contacting us.

  • EU Residents: Additional rights under GDPR, such as data portability and objection to processing.

  9.10. Data Retention

  We keep your data as long as needed for the purposes outlined or as required by law.

  9.11. Children's Privacy

  We do not knowingly collect data from children under 16. If identified, we will delete it.

10. Limitation of Liability

• We will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products.

• Our total liability for any claim related to the products or services provided shall not exceed the price paid for the product or service.

11. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Australia.

12. Changes to Terms and Conditions

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new Terms and Conditions.

13. Contact Information

• If you have any questions about these Terms and Conditions, please contact us at info@oceanomad.com.